What we do The difference we make How do volunteers benefit? At the heart of our vision is mobilising the incredible resource that already exists within local communities. Volunteers frequently describe their volunteering experience as "life changing”. A wealth of evidence already shows that volunteers gain: Satisfaction from contributing to the wellbeing of others; Increased awareness of local community issues and available services; Increased self-confidence, self-esteem and a sense of achievement. Our evaluation also shows that volunteers gain: Personal development opportunities; Improved knowledge of health and parenting that benefits their own families; Work experience; A mutually supportive group learning experience; and Gateways into new training opportunities, qualifications and employment. A key feature of Parents 1st programmes is employment of experienced volunteers as development workers and assistant coordinators.