Who for:

Volunteer coordinators, development workers and trainers; and professionals who are working in partnership with the programme.

N.B. This workshop is appropriate if a programme is about to be launched or already being delivered.

Numbers:

Up to 15 participants.

Delivery method:

Facilitator-led workshop (presentation/questions/course handbook/discussion/small group work).

How long:

2 full days.

Content:

  • Emotional intelligence/spirit of motivational interviewing/overcoming resistance from professionals/appreciative feedback;

  • Supervision model;

  • Skills practice: interviewing a potential volunteer; supervising a volunteer; gaining professional buy-in; 

  • Links with the Investing in Volunteers accreditation process;

  • Quality processes that nurture development of effective peer support skills.