Peer Support Worker

Chantelle became a volunteer with Parents 1st in February 2015 as a pregnancy Pal. Her reason for volunteering was to give something back to the community she has lived in for many years.

"I understand how important it is for a expectant mum to have a smooth as possible journey throughout her pregnancy and birth and I wanted to make a difference and make that happen."


Chantelle joined the Parents 1st staff team as a peer support worker in August 2016. This role expands on her volunteer peer support experience and incorporates recruiting new volunteers to the programme, outreach activities at children’s centres, GP surgeries and the local hospitals. All this alongside continuing to support families on a one-to-one basis.

To date Chantelle has attended 2 births as a volunteer peer supporter and she has supported 23 families in her peer support worker role, totalling 272 hours of support.
The majority of these families have lived in the Basildon and Thurrock areas of South Essex.

More recently Chantelle has undertaken training in Video Interactive Guidance (VIG), which she offers to families to help them bond and create an attachment with their baby and in 2018 will begin training as a Parents 1st group facilitator.

Whilst training and volunteering with Parents 1st Chantelle completed the City and Guilds 3599 Award in Work with Parents, which gave her a taste for studying and she has now embarked on an Open University degree in Psychology.

Chantelle has lived in the Basildon area for 25 years so has a good local knowledge of the social constraints that families experience and also the positives of having a supportive community. She hopes the support she offers is beneficial to families and makes a difference in improving their lives.